About us

About Lyrathis LLC – Your Trusted Partner for Premium Patches, Stickers & Badge Reels

I. Overview

Welcome to Lyrathis LLC – a name synonymous with creativity, quality, and reliability in the world of custom patches, stickers, and badge reels. Headquartered at 30 N Gould St Ste R, Sheridan, WY 82801 US, Lyrathis LLC was established in 2018 with a clear vision: to revolutionize the way individuals, businesses, and organizations express their identity through high-quality, artistically designed accessories.

Our core business revolves around three main product categories: Patches, Stickers, and Badge Reels. Whether you are looking to promote your brand, commemorate an event, showcase team spirit, or add a personal touch to your everyday gear, Lyrathis LLC provides solutions that are as functional as they are beautiful. From embroidered patches that tell a story to weatherproof stickers that withstand the test of time, and from retractable badge reels that combine convenience with style – we have something for everyone.

While our headquarters are proudly located in Sheridan, Wyoming, our reach extends far beyond state lines. Lyrathis LLC serves customers across the entire United States – from bustling New York City to sunny Los Angeles, from the windy streets of Chicago to the coastal vibes of Miami – and has successfully expanded to international markets worldwide. Today, we ship to customers in Canada, the United Kingdom, Australia, Germany, Japan, and many other countries, bringing American-quality craftsmanship to a global audience.

Our vision is bold but achievable: to become the leading brand in the patches, stickers, and badge reels industry by consistently delivering products that exceed expectations, fostering long-term relationships with our customers, and setting new standards for design innovation and customer service. We are not just selling products; we are helping people and businesses tell their stories, one patch, one sticker, and one badge reel at a time.

II. Mission and Core Values

Our Mission: Delivering Exceptional Value to Every Customer

At Lyrathis LLC, our mission is simple yet powerful: to provide high-quality, creative, and reliable products that empower our customers to express themselves, promote their brands, and simplify their daily lives. We believe that every patch, sticker, and badge reel should be a masterpiece of design and durability. That is why we invest heavily in premium materials, cutting-edge manufacturing technologies, and rigorous quality control processes. But our mission goes beyond the product itself. We are committed to offering competitive pricing, fast and secure shipping, and customer support that truly cares. When you choose Lyrathis LLC, you are choosing a partner who prioritizes your satisfaction above all else.

Our Core Values

1. Integrity – Honesty in Every Transaction
We believe that trust is the foundation of any successful business relationship. That is why we are completely transparent about our products, pricing, and policies. What you see on lyrathis.store is exactly what you get – no hidden fees, no misleading descriptions, no fine print traps. If we say a patch is fade-resistant for five years, we mean it. If we promise a 30-day return window, we honor it without excuses.

2. Innovation – Creativity Without Limits
Our team constantly researches emerging trends, new materials, and advanced printing techniques to ensure that our product offerings remain fresh, exciting, and ahead of the curve. From glow-in-the-dark patches to holographic stickers and ergonomic badge reels with smooth retraction mechanisms – we are always looking for the next big idea.

3. Customer-Centric Approach – You Are Our Priority
Every decision we make, from product design to shipping logistics, is made with our customers in mind. We listen to your feedback, adapt to your needs, and go the extra mile to resolve any issues quickly and fairly. Our customer service team is available via email at longtd.lyrathisllc@gmail.com and by phone at +84915396966 to assist you with order inquiries, customization requests, or any questions you may have.

4. Sustainability – Responsibility Toward Our Planet
Lyrathis LLC is committed to reducing our environmental footprint. We use eco-friendly inks, recyclable packaging materials whenever possible, and partner with suppliers who share our values regarding ethical manufacturing and waste reduction. We believe that a successful business must also be a responsible one.

III. History of Formation and Development

The Beginning: A Humble Start with a Big Dream

Lyrathis LLC was founded in 2018 by Long T. D. , a passionate entrepreneur with a background in graphic design and e-commerce. Like many great stories, our journey began in a small home office with nothing more than a laptop, a sketchbook, and an unwavering belief that custom patches and stickers could be so much more than just promotional items – they could be art.

In the early days, Long personally designed every patch and sticker, handling everything from customer outreach to order fulfillment. The first few months were challenging. Finding reliable suppliers who could deliver consistent quality at fair prices was difficult. Shipping delays, color mismatches, and adhesive failures were frustrating obstacles. But Long refused to compromise. Instead of cutting corners, he invested countless hours researching manufacturers, testing materials, and building relationships with ethical production partners overseas and domestically.

The Turning Point: A Commitment to Quality Pays Off

The breakthrough came in late 2019 when Lyrathis LLC partnered with a specialized printing facility that shared our commitment to excellence. This partnership allowed us to introduce advanced embroidery techniques for patches, UV-resistant vinyl for outdoor stickers, and smooth-retraction mechanisms for badge reels – features that quickly set us apart from competitors.

Word began to spread. Small business owners loved our custom patches for their uniforms. Event organizers relied on our stickers for festivals and conferences. Healthcare professionals appreciated our durable, easy-to-clean badge reels. By early 2020, Lyrathis LLC had processed over 5,000 orders and received glowing reviews from customers across 15 states.

Expansion into International Markets

The real growth spurt happened between 2021 and 2023. As our reputation for quality and reliability grew, so did our customer base. We invested in a robust logistics network, partnering with international carriers like USPS, FedEx, DHL, and UPS to offer reliable shipping to over 30 countries worldwide.

Today, Lyrathis LLC ships thousands of products every month. Our customer community includes everyone from solo entrepreneurs and artists to Fortune 500 companies, schools, sports teams, and nonprofit organizations. Despite our growth, we have never lost sight of our roots – every order still receives the same care and attention that defined our earliest days.

Memorable Milestones

  • 2018: Company founded in Sheridan, Wyoming.

  • 2019: First partnership with a premium manufacturing facility.

  • 2020: Surpassed 5,000 cumulative orders; launched our first sticker collection featuring original designs.

  • 2021: Expanded shipping internationally to Canada and the United Kingdom.

  • 2022: Introduced badge reels as a core product category; reached 15,000 orders.

  • 2023: Integrated Stripe payment gateway for secure, frictionless checkout with Apple Pay and Google Pay support.

  • 2024: Redesigned website (lyrathis.store) for improved user experience; expanded product catalog to include holographic, glitter, and 3D stickers.

IV. Product Strengths & Competitive Advantages

1. Superior Product Quality

At Lyrathis LLC, quality is never an afterthought – it is our starting point. Here is what sets our products apart:

Patches: Our embroidered patches use high-density thread counts (up to 12,000 stitches per square inch) for crisp details and rich colors. The backing options include iron-on, Velcro, and adhesive – all tested for durability. Our patches are fade-resistant, fray-resistant, and maintain their shape even after repeated washing or exposure to the elements.

Stickers: We use premium vinyl with UV lamination to protect against sun damage, rain, and scratches. Whether you choose matte, glossy, holographic, or clear finishes, our stickers are waterproof, dishwasher-safe (for bottles), and designed to last 3–5 years outdoors without significant fading. The adhesive is strong but removable without leaving sticky residue on most surfaces.

Badge Reels: Our badge reels feature stainless steel springs rated for over 50,000 retractions – that means years of reliable use. The ABS plastic casing is impact-resistant, and the clip mechanism is reinforced to prevent accidental detachment. We offer both standard and jumbo sizes, with custom printing options for businesses and organizations.

2. Creative and Unique Designs

We understand that in the world of patches, stickers, and badge reels, design matters just as much as durability. That is why Lyrathis LLC employs an in-house team of graphic designers who specialize in creating original artwork that stands out. From minimalist line art to intricate illustrations, from bold typography to playful cartoons – our design library includes hundreds of unique options.

But we do not stop there. We also offer full customization services. Send us your logo, sketch, or even a rough idea, and our designers will work with you to create a digital proof before production. No minimum order quantities for many custom products – whether you need 10 patches or 10,000, we’ve got you covered.

3. Affordable Pricing Without Compromising Quality

How do we offer premium products at competitive prices? Simple: efficiency. Lyrathis LLC maintains strategic relationships with manufacturers, buys materials in bulk, and keeps our operational overhead low by leveraging technology. We pass those savings directly to you. Compare our prices to any competitor, and you will see that you get more value for every dollar spent at lyrathis.store.

4. Exceptional Customer Service

Our customer service team is based in the US and available Monday through Friday, 9 AM to 6 PM Mountain Time. We typically respond to email inquiries within 4 business hours and answer phone calls during business hours at +84915396966. Whether you need help choosing the right product, tracking an order, or processing a return – we are here to help with patience, professionalism, and a smile.

5. Global Distribution Network

Lyrathis LLC has partnered with multiple shipping carriers to offer flexible delivery options:

  • Standard Shipping (5–8 business days) – Available within the contiguous US.

  • Expedited Shipping (2–4 business days) – For faster delivery.

  • International Shipping (7–21 business days depending on destination) – Available to over 30 countries.

We also offer free standard shipping on all US orders over $35.

6. Secure Payment Processing via Stripe

Your financial security is our priority. Lyrathis LLC exclusively uses Stripe – a globally recognized payment processor known for its bank-grade security, PCI compliance, and fraud detection systems. We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover), as well as Apple Pay and Google Pay for one-click checkout on mobile devices. Stripe also handles refunds quickly and transparently, so you never have to worry about hidden delays.

V. Team & Corporate Culture

Meet Our Leadership Team

Long T. D. – Founder & Creative Director
Long brings over a decade of experience in graphic design and e-commerce. His eye for detail and passion for visual storytelling are the creative engines behind Lyrathis LLC’s most popular designs. Long personally reviews all custom artwork proofs before production to ensure quality standards are met.

Sarah M. – Operations Manager
Sarah oversees supply chain logistics, quality control, and warehouse operations. With a background in international trade, she has streamlined our fulfillment process to achieve a 99.5% on-time shipping rate.

David K. – Customer Experience Lead
David leads our customer support team and is the voice behind many of our help articles and FAQs. His philosophy is simple: “Every customer interaction is an opportunity to build trust.”

Our Culture: Collaboration, Creativity, and Respect

At Lyrathis LLC, we believe that happy employees create happy customers. Our workplace culture is built on three pillars:

  • Collaboration: No silos, no ego. Designers talk directly to logistics staff, and customer feedback flows freely to product development.

  • Creativity: We encourage team members to share ideas, experiment with new concepts, and take calculated risks. Some of our best-selling sticker designs came from intern suggestions!

  • Respect: Every team member – regardless of role – is treated with dignity and fairness. We celebrate diversity and believe that different perspectives make us stronger.

VI. Commitment to customers and the community

Our Promises to You

  1. Quality Guarantee: If any product arrives defective or damaged, we will replace it at no cost to you. Just contact us within 7 days of delivery with photos of the issue.

  2. Secure Shopping Guarantee: Because we use Stripe for payment processing, your credit card information is never stored on our servers. You can shop with complete peace of mind.

  3. Hassle-Free Returns: Changed your mind? No problem. You have 30 days from delivery to request a return for a full refund (excluding shipping costs). See our Refund and Return Policy for details.

  4. Privacy Protection: We never sell, rent, or share your personal information with third parties for marketing purposes. Your data belongs to you. Read our full Privacy Policy for details.

Social Responsibility & Community Engagement

Lyrathis LLC believes in giving back to the community that has supported our growth. Here is how we make a difference:

  • Local Partnerships: We donate 5% of annual profits to Sheridan-based nonprofit organizations focused on education and the arts.

  • Eco-Initiatives: For every 100 stickers sold, we plant one tree through our partnership with a reforestation organization. We also use recycled paper for all packaging inserts.

  • Veterans Support: Lyrathis LLC offers a 15% discount to active-duty military personnel and veterans as a small thank-you for their service.

VII. Future and Development Directions

Our 5–10 Year Vision

Lyrathis LLC is not content to rest on past achievements. We have ambitious plans for the future:

By Year 5 (2029):

  • Expand product catalog to include magnetic patches, eco-friendly biodegradable stickers, and smart badge reels with RFID blocking.

  • Establish a second warehouse on the East Coast to reduce shipping times for customers in New England and the Mid-Atlantic.

  • Achieve carbon-neutral shipping across all domestic orders.

  • Grow our international footprint to include 50+ countries.

By Year 10 (2034):

  • Become the #1 recommended brand for custom patches and stickers on major B2B platforms.

  • Launch a loyalty program with tiered rewards for repeat customers.

  • Develop a mobile app for easier ordering and design customization.

  • Open a physical showroom in Sheridan, Wyoming, where customers can see and touch products before ordering.

Continuous Improvement

We are committed to listening, learning, and evolving. Our product development roadmap is shaped directly by customer feedback. Have an idea for a new product or feature? Email us at longtd.lyrathisllc@gmail.com or call +84915396966. Your voice matters at Lyrathis LLC.

Thank You for Choosing Lyrathis LLC

From our headquarters in Sheridan, Wyoming, to your doorstep anywhere in the world – thank you for trusting us with your patches, stickers, and badge reel needs. We look forward to serving you today, tomorrow, and for years to come.

Lyrathis LLC
30 N Gould St Ste R, Sheridan, WY 82801 US
Email: longtd.lyrathisllc@gmail.com
Phone: +84915396966
Website: lyrathis.store